Team working together

Our Singapore Desk for successful cross-border collaboration

International cooperation can present great opportunities, but often comes with complex communication challenges—differing expectations, cultural nuances, or legal frameworks can stand in the way of success. Having a trusted, reliable overseas partner with deep cross-cultural understanding and strong domain knowledge, who also shares the same vision in achieving objectives, is critical to ensuring cross-border efforts run smoothly. On 1 August 2025, Baumbach Mediation and Singapore-based PracticeForte Pte. Ltd. formalised our collaboration through a Memorandum of Understanding to establish a dedicated Singapore Desk. This partnership brings together our shared expertise in mediation and conflict resolution to support German and Singaporean companies, organizations, and families navigating cross-border interactions. Whether it be business relations, family matters, or intercultural project teams, we help overcome differences in expectations, cultural nuances, and legal frameworks to build stronger, sustainable relationships.

How We Support You

Working closely with PracticeForte’s network of experienced mediators and advisors, we provide:

  • Commercial Mediation for resolving business disagreements or strategic conflicts between German and Singaporean partners.
  • Conflict Resolution for intercultural project teams and collaborative ventures.
  • Negotiation Support & Strategy for cross-border business dialogues.
  • Family Mediation for international custody, visitation, and cross-jurisdictional family matters.
  • Training & Workshops on intercultural collaboration, mediation skills, and conflict management. Our joint approach is solution-driven, confidential, and culturally sensitive – building bridges between stakeholders in Singapore and Germany for meaningful understanding and lasting outcomes.

PracticeForte

Founded in 2015, PracticeForte Pte Ltd is a platform focused on dispute resolution and navigating conflict with an advisory of professionals — also known as PracticeForte Advisory — across inter-related disciplines.

From the areas of law, finance, investigation & forensics, psychology, therapy, and counseling, PracticeForte’s professional advisory firms collaborate to offer a panel of experts steeped in specialised knowledge and primed for multi-faceted conflict resolution, channeling their efforts in the furtherance of their twin-pillar focus of “Building Peace, Building Expertise.”

PracticeForte Private Limited is recognised as a SIMI Registered Training Provider (SIMI RTP) and SIMI Registered Service Provider (SIMI RSP). Further information on the website of PracticeForte Pte Ltd

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Susan Tay

Collaborative Family Lawyer, Mediator, Mediation Advocate, Parenting Coordinator & Co-founder of PracticeForte

Susan is a veteran family lawyer, mediator, and mediation advocate with over three decades of legal experience. She is co-founder of PracticeForte and founder of OTP Law Corporation. Certified by the Singapore International Mediation Institute, Susan has mediated and advocated in highly complex cross-border disputes. Her practice focuses on family and matrimonial law, parenting coordination, and collaborative divorce processes. As a trainer, she combines practical case experience with compassionate teaching, guiding participants to understand mediation both as a professional practice and a mindset for peacebuilding.

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Mylene Chua

Mediator, Lawyer, Conflict Coach & Co-founder of PracticeForte

Mylene is co-founder of PracticeForte, focusing on multidisciplinary dispute resolution and organisational development. Her expertise spans law, mediation, and training programmes designed for both private and public sectors. She brings strategic insight into the “business of mediation”, equipping participants with knowledge to profile themselves and expand their professional mediation practice.

The Singapore Convention on Mediation — A Game Changer

The Singapore Convention on Mediation (in force since 2020) provides a global legal framework for the enforcement of settlement agreements resulting from international commercial mediations. Signed by over 50 countries — including major economies such as the USA, China, and India — the Convention enhances the credibility and enforceability of mediated agreements across borders. For companies, this means greater legal certainty and increased confidence in using mediation to resolve international disputes. Businesses no longer need to rely solely on domestic courts or arbitration to enforce outcomes. Instead, they gain access to a flexible, confidential, and cost-effective process that helps preserve commercial relationships and avoid lengthy litigation. By addressing one of the main concerns in international mediation — enforceability — the Convention significantly strengthens mediation as a reliable alternative to court proceedings in global commerce. Although the European Union and Germany have not yet acceded to the Convention, this is widely seen as a matter of time rather than intention. Even now, the Convention is helping to reinforce mediation as a trusted and credible method for resolving cross-border commercial conflicts.

Your Benefits at a Glance

  • Local Presence in Both Regions
    Direct contacts in Germany and Singapore provide on-the-ground insight, quick response, and familiarity with local conditions.

  • Cultural & Linguistic Expertise
    We bridge cultural nuances and language differences, reducing misunderstandings and improving communication across borders.

  • Trusted Network of Professionals
    Access to a reliable partner ecosystem with decades of combined experience in mediation, law, and cross-border dispute resolution.

  • Flexible Delivery
    Seamless support via online and in-person formats — tailored to your schedule, location, and specific needs.

  • Enhanced Legal Certainty
    Leverage frameworks like the Singapore Convention on Mediation to strengthen enforceability of international commercial settlements.

  • Sustainable Solutions
    Focus on preserving relationships and building long-term, collaborative outcomes rather than short-term fixes.

Discover how we can support your cross-border success.

Contact us today for more information or an initial consultation.